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Customer Service
- Privacy & Security
- In order You feel safe when shoping at www.linenfashion.com all the consumers supplied data will be protected from any of the third party, as Your trust oblige us to ensure the strongest protection. „Linen fashion“ keeps the supplied data and uses it only for the direct orders execution. We will not disclose any individual addresses or personal information to any third party, except to the partners of whose help will be needed to execute Your order. The personal data You submitted to us, will be processed in the servers database with Secure Socket Layer and 256 bits coding. In this way, Your data will be safely and with non-readable format from other persons transmitted directly to us. Customers data is being saved and treated according to the directives of existing law of Data protection Inspectorate (BDSG) and the law of Electronical way transmitted data protection (TDDSG). Your personal data will be used only for the clear purposes and will be kept safe for as long as it is needed. You have the right at any time to receive the information about Your submitted and saved data, to change it, block or if needed to delete. Regarding this case , please kindly contact us by e-mail info@linenfashion.com, by fax or by post. We, by any chance, will not disclose Your personal data, including the living and e-mail addresses to the any of the third party, except to our partners of whose service will be needed to execute Your order and to whom these data is necessary. In that case, will be supplied only a minimal information. The information about the content of Your cart will be saved in the files (Cookies) and when ordering next time, You are able to check it if needed. In case of registration and ordering goods, we are in need of the customers data being filled. If You are already a client, You may log in very simply – by typing Your e-mail address and the password. Thanks to the saved data in the Cookies file, You will not need each time to fill in the form. The supplied data will be saved and valid for 365 days. By choosing Browser program You can easily administrate Your data by Yourself or even if You want You can block it.
- Returns & Replacements
- You may cancel Your order in writing explaining the reasons ( by fax or by indicated e-mail) within 14 days. The term is started to calculate from the day the goods are received till Your writing cancelation form is received. In order this cancelation would be valid, it is enough to inform us on time about the cancelation in writing and the reasons why You would like to change the item or to refuse it at all. According to the regulations of Lithuanian republic National state consumer rights protection authority and State non food products inspectorate the Fabrics are included into the non returnable products list.
Cancelation consequences:
The paid amount for the returned goods is returned in 14 days from the order cancelation shipment date. You have to cover the returning charges if the supplied goods correspond to the ordered details ( if You received the goods exactly as You ordered).
